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Homeowner Satisfaction Research
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The challenges facing management teams of condominium management companies are typically greater than those facing the staffs
of traditional hotels. This is because condominium management companies have to serve two masters, satisfying not only their
guests, but also their homeowners.
As with our other research, Homeowner research is conducted using an online survey and, if appropriate, is supported with
an online Management Reporting System. The surveys are customized for the management company to address all important
operational, marketing and Board of Director issues.
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